Access
Hotel access by PIN
Enter the hotel independently and flexibly with your personal access code.
guestified. GRAND AIRPORT Hotel Ratingen
Self Check-in. Fast, smart and uncomplicated.
Your digital guest journey, from hotel access by PIN to online check-out. Use it when you prefer an independent arrival, while personal support remains available.
Comfort, rethought
Arrive and depart in the way that suits you.
The digital services make simple hotel steps quicker and more flexible. They are an option, not an obligation: our team remains available whenever you would rather have personal help.
- Use your personal PIN for flexible access to the hotel and your room.
- Check in or check out independently at the terminal without unnecessary waiting.
- Keep booking details, extras and your digital invoice together in one guest account.
Digital hotel services
The useful steps, all in one place.
Choose the digital services that make your stay easier.
Arrival
Self check-in terminal
Complete check-in quickly and intuitively before going to your room.
Room
Room access by PIN
Open your room with your PIN, without carrying a traditional key.
Departure
Self check-out
Check out conveniently and independently when you are ready to leave.
Invoice
Digital invoice
Receive your hotel invoice digitally in your guest account.
Extras
Add services directly
Add available extras such as breakfast, sauna or a pet to your stay.
Your benefits
More flexibility, less waiting.
24/7
Maximum flexibility
Flexible hotel access and arrival that fits your travel schedule.
Fast
A quicker process
Avoid unnecessary reception queues and keep the essentials simple.
Connected
Everything digital in one place
Booking, check-in, optional extras and invoices stay together in one account.
The digital guest journey
From booking to check-out in five clear steps.
The process stays straightforward, and support is available if you need it.
- 1
Book your stay
Choose your room and book online.
- 2
Check in online
Register your details before arrival when online check-in is available.
- 3
Receive your PIN
Your personal PIN provides access to the hotel and your room.
- 4
Enter the hotel and room
Use the PIN for flexible access during your stay.
- 5
Add extras and check out
Manage available extras, complete check-out and receive your invoice digitally.
Personal when you want it
Made for guests who like to keep things simple.
Self-service is there for guests who value speed and independence. It does not replace hospitality: the hotel team can still help with arrival, questions and the stay whenever personal support feels better.
- No obligation to use self check-in or self check-out.
- Personal assistance remains available.
- A comfortable room is waiting at the end of either check-in route.
Arrive. Check in. Feel at home.
Your stay, with digital convenience and hotel comfort.
A look at the rooms and hotel spaces guests reach after completing their preferred arrival journey.
Book direct
Plan your stay near Düsseldorf Airport.
Book your room directly or send us your corporate, group or meeting request. We will help you plan accommodation, events, catering and parking.