Frequently Asked Questions
Answers to common questions about booking, arrival, check-in, parking, breakfast, restaurant, airport access, meetings, corporate rates and groups.
Hotel information at a glance.
Quick answers for planning your stay, meeting, arrival and direct booking.
Where is the hotel located?
The hotel is located at Berliner Straße 95, 40880 Ratingen, Germany.
Is the hotel close to Düsseldorf Airport?
Yes. The hotel is a practical base near Düsseldorf Airport. For exact travel times, please check your preferred route or contact the hotel team.
Can I book directly?
Yes. Direct bookings are handled through the connected booking engine.
Do I have to use self check-in?
No. Self check-in, check-out and terminal services are optional for guests who prefer a faster, independent journey. Staff and support remain available for guests who prefer personal help.
Does the hotel offer meeting rooms?
Yes. The website includes a dedicated meetings and events section for room capacities, catering and RFP requests.
Is breakfast available?
Yes. Breakfast is available for hotel guests, meeting guests and external breakfast guests on request and subject to availability.
Does the hotel have parking?
Yes. Parking is available at the hotel. Long-stay parking and Park, Sleep & Fly package requests can be sent through the dedicated package page.
Are corporate rates available?
A corporate rates page and inquiry form are included for companies and recurring business travel.
Can groups book rooms?
Yes. The website includes group booking and event accommodation inquiry flows.
Plan your stay near Düsseldorf Airport.
Book your room directly or send us your corporate, group or meeting request. We will help you plan accommodation, events, catering and parking.